pkr68 Privacy Policy —
How We Handle Your Personal Data

1 Who We Are

pkr68 is an internationally licensed online gaming platform operating at pkr68.bio. pkr68 provides casino games, live dealer tables, slot titles, and sports betting services — with a primary focus on Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and other cities throughout Pakistan. pkr68 is the data controller responsible for the personal information collected through and in connection with the Platform.

For the purposes of this Privacy Policy, references to "pkr68", "we", "us", or "our" refer to the pkr68 Platform and its operating entity. References to "you" or "your" refer to any individual who accesses, registers with, or uses any service provided by pkr68.

2 Scope of This Policy

This Privacy Policy applies to all personal data collected, processed, and stored by pkr68 in connection with your use of the Platform, including but not limited to: account registration; KYC identity verification; deposits and withdrawals in PKR; participation in casino games, slot titles, and sports betting markets; use of customer support services; and participation in pkr68 promotions and the VIP loyalty programme.

This Policy should be read alongside the pkr68 Terms & Conditions, which govern the contractual relationship between you and pkr68. Where this Privacy Policy and the Terms & Conditions address the same subject matter, they should be read together as a single framework.

By creating a pkr68 account or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

3 Data We Collect

pkr68 collects the following categories of personal data:

4 How We Collect Data

4.1 Data You Provide Directly

The majority of personal data pkr68 holds about you is information that you provide directly — during account registration, during KYC verification, when making deposits or withdrawals through JazzCash, EasyPaisa, or Pakistani bank transfer, when contacting customer support, and when completing responsible gaming settings on your account.

4.2 Data Collected Automatically

When you access the pkr68 Platform, certain technical data is collected automatically through cookies and server-side logging. This includes your IP address, the type of device and browser you are using, and session timestamps. This data is collected to maintain platform security, detect suspicious login activity, and ensure stable service delivery — not to build individual marketing profiles.

4.3 Data from Third Parties

pkr68 may receive limited personal data about you from third-party service providers engaged to perform identity verification, payment processing, or fraud prevention services. Such data is shared with pkr68 solely for the purpose for which the third party was engaged and is subject to contractual data protection obligations.

5 Purposes of Processing

pkr68 processes your personal data for the following specific purposes:

• Account Management: To create, maintain, and administer your pkr68 account, including authentication and security.
• Identity & Age Verification (KYC): To verify that you are who you say you are and that you meet the mandatory 21+ age requirement. This is a licensing obligation.
• Payment Processing: To process PKR deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and debit cards, and to process withdrawal requests to your verified payment method.
• Service Delivery: To provide access to casino games, slot titles, live dealer tables, and sports betting markets including cricket, PSL, and international fixtures.
• Customer Support: To respond to your support queries, process complaints, and resolve account-related issues.
• Responsible Gaming: To enforce deposit limits, loss limits, self-exclusion requests, and session time reminders activated on your account.
• Bonus & Promotions Administration: To track bonus eligibility, wagering progress, and VIP tier qualification.
• Fraud Prevention & Security: To detect and investigate fraudulent activity, multiple account creation, and other violations of the Terms & Conditions.
• Legal Compliance: To comply with our obligations under our international gaming licence, including record-keeping and anti-money laundering (AML) requirements.
• Platform Improvement: To analyse aggregated, anonymised usage patterns to improve the pkr68 Platform, user interface, and game selection.

6 Legal Basis for Processing

pkr68 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the pkr68 Terms & Conditions — including account management, payment processing, and game access.
• Legal Obligation: Processing required to comply with our international gaming licence — including KYC identity verification, age verification, and AML record-keeping.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and aggregated analytics — where our legitimate interests are not overridden by your privacy rights.
• Consent: Processing for non-essential cookies and, where applicable, marketing communications — where you have provided explicit consent. You may withdraw this consent at any time.

7 Sharing Your Data

7.1 We Do Not Sell Your Data

pkr68 does not sell, rent, trade, or otherwise transfer your personal data to third-party marketers or data brokers under any circumstances whatsoever. Your personal data is not a commercial asset that pkr68 monetises independently of its gaming services.

7.2 Service Providers

pkr68 engages carefully selected third-party service providers to support the operation of the Platform. These providers process your data solely on pkr68's instructions, for defined purposes, and are contractually bound to maintain appropriate data protection standards. Categories of service providers include:

• Payment processors (JazzCash, EasyPaisa gateway operators, and Pakistani bank transfer partners)
• Identity and age verification (KYC) service providers
• Fraud detection and anti-money laundering screening providers
• Customer support platform providers
• Gaming software and content providers (for game delivery and RNG certification)
• Cloud hosting and cybersecurity service providers

7.3 Regulatory and Legal Disclosure

pkr68 may disclose your personal data to regulators, licensing authorities, law enforcement agencies, or courts where required to do so by law or where disclosure is necessary to protect the rights, property, or safety of pkr68, its players, or the public. Such disclosures will be limited to what is strictly required by the applicable legal obligation.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of pkr68's assets, your personal data may be transferred to the acquiring entity as part of the transaction, subject to the same privacy protections described in this Policy.

8 Cookies & Tracking Technologies

8.1 Types of Cookies Used

pkr68 uses the following categories of cookies and similar tracking technologies on the Platform:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged into your pkr68 account during a session. These cookies cannot be disabled without preventing use of the Platform.
• Functional Cookies: Remember your preferences, such as language settings and responsible gaming limits displayed in your account dashboard.
• Analytics Cookies: Collect aggregated, anonymised data about how users interact with the Platform — which pages are visited most frequently, where users encounter issues — to help pkr68 improve the service.
• Security Cookies: Detect unusual login patterns, multiple account creation attempts, and other security anomalies.

8.2 Managing Cookies

You can manage non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies from specific sites. Note that disabling strictly necessary cookies will prevent you from logging into your pkr68 account. Disabling analytics cookies will not affect your ability to use the Platform but will limit pkr68's ability to improve the service based on usage patterns.

9 Data Security

pkr68 implements technical and organisational security measures appropriate to the sensitivity of the personal data it holds. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the pkr68 Platform
• Encrypted storage of sensitive personal and financial data at rest
• Restricted internal access to personally identifiable information on a need-to-know basis
• Regular security assessments and vulnerability testing of Platform infrastructure
• Multi-factor authentication options for pkr68 accounts
• Intrusion detection systems monitoring for unauthorised access attempts

While pkr68 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in significant risk to your rights and freedoms, pkr68 will notify affected users and the relevant regulatory authority as required by applicable law.

10 Data Retention

pkr68 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our licensing obligations, and to meet any applicable legal retention requirements. The following general retention principles apply:

• Active Account Data: Retained for the full duration of your pkr68 account being open and active.
• Transaction Records: Financial transaction records, including PKR deposit and withdrawal history, are retained for a minimum of five years following the relevant transaction, in accordance with standard AML record-keeping requirements under our licensing obligations.
• KYC Documentation: Identity verification documents are retained for a minimum of five years following account closure or the end of the business relationship.
• Customer Support Records: Retained for a minimum of two years following resolution of the relevant support interaction.
• Analytics Data: Anonymised and aggregated usage data may be retained indefinitely, as it no longer constitutes personal data once anonymised.

Following the expiry of applicable retention periods, pkr68 will securely delete or irreversibly anonymise your personal data so that it can no longer be associated with your identity.

11 Your Data Rights

Depending on your jurisdiction and the applicable data protection framework, you may hold the following rights in relation to your personal data held by pkr68:

• Right of Access: The right to request a copy of the personal data pkr68 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data without undue delay.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pkr68's legal retention obligations.
• Right to Restriction: The right to request that pkr68 restrict processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold.
• Right to Data Portability: The right to receive your personal data in a structured, machine-readable format where processing is based on your consent or a contract.
• Right to Object: The right to object to processing based on pkr68's legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact pkr68 support via live chat on the Platform or by email at the address in Section 16. pkr68 will respond to all verified data rights requests within a reasonable timeframe. We may require you to verify your identity before fulfilling a data rights request.

12 Children & Minors

The pkr68 Platform is strictly for adults aged 21 years and above. pkr68 does not knowingly collect or process personal data relating to individuals under the age of 21. The KYC identity verification process is designed to detect and prevent under-age registration.

If pkr68 becomes aware that personal data relating to a person under the age of 21 has been collected through the Platform, it will take immediate steps to delete that data, close the associated account, and return any deposited funds to the original payment method following investigation.

If you are a parent or guardian and believe that a minor has created a pkr68 account, please contact our support team immediately at the email address listed in Section 16 so that the account can be reviewed and closed.

13 International Data Transfers

pkr68 operates on an internationally licensed basis and may transfer your personal data to service providers and infrastructure located outside of Pakistan. Where such transfers occur, pkr68 ensures that appropriate safeguards are in place to protect your data to a standard consistent with the protections described in this Policy.

These safeguards may include standard contractual clauses or equivalent mechanisms approved by the relevant data protection authorities. By using the pkr68 Platform, you acknowledge and consent to such transfers where necessary for the provision of pkr68 services.

14 Third-Party Links

The pkr68 Platform does not include links to third-party websites in its primary navigation or content. Where references to third-party services are made in the context of payment methods — such as JazzCash or EasyPaisa — those services are governed by the respective privacy policies of those providers. pkr68 accepts no responsibility for the privacy practices of third-party services. Players are encouraged to review the privacy policies of any payment service provider they use in connection with their pkr68 account.

15 Policy Amendments

pkr68 reserves the right to update or amend this Privacy Policy at any time in order to reflect changes in applicable law, our business practices, or the services we offer. Where changes are material — affecting how we collect, use, or share your personal data in ways that may affect your privacy rights — pkr68 will notify registered users via the email address associated with their account or via a prominent notice on the Platform prior to the changes taking effect.

Non-material amendments — such as clarifications of existing language, typographical corrections, or additions that do not reduce your existing privacy protections — may be made without advance notice. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We recommend reviewing this Policy periodically.

16 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which pkr68 processes your personal data, you may contact us through the following channel:

Email: [email protected]
Support Hours: Available 24 hours a day, 7 days a week via Live Chat on the Platform.

pkr68 is committed to resolving all privacy-related enquiries fairly and promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with the data protection supervisory authority in your jurisdiction or with the relevant body appointed by pkr68's licensing authority.